At RYZE Superfoods, we value your privacy and take reasonable steps to protect the personal information entrusted to us. This Privacy Policy describes the types of information we may obtain when you browse our website, make a purchase, communicate with us, or otherwise use our services. It also explains how that information may be used, stored, and disclosed.
Information We May Collect
The information we collect depends on how you interact with our website and services. This may include:
-
Your name, email address, telephone number, billing details, and delivery address
-
Purchase history, payment-related information, transaction records, returns, and customer-service communications
-
Account details, saved preferences, and other information associated with your account, where applicable
-
Technical information such as IP address, browser type, device characteristics, cookies, and browsing activity
-
Information voluntarily submitted through contact forms, product reviews, emails, surveys, or support requests
Payments may be handled through Shopify and other authorized payment providers. For your security, please do not send full credit card numbers or other complete payment credentials through email.
How We May Use Your Information
Personal information may be used for legitimate business purposes, including to:
-
Complete and manage purchases and payment transactions
-
Prepare and deliver orders and provide shipment updates
-
Process refunds, returns, exchanges, and order cancellations
-
Answer questions and provide customer assistance
-
Maintain, operate, and improve our website and services
-
Identify and investigate suspected fraud, misuse, or security issues
-
Deliver marketing or promotional messages when legally permitted
-
Comply with applicable legal, regulatory, and governmental requirements
Cookies and Similar Technologies
Our website may use cookies, pixels, and comparable technologies to support essential website functions, understand visitor activity, improve performance, maintain security, and support advertising or marketing measurement.
Third-party advertising platforms, including services such as Google Ads, may use information collected through these technologies to help measure advertising performance or deliver advertisements that may be relevant to you.
You can manage or restrict cookies through the settings available in your web browser or device. Disabling certain cookies may cause some website features to function differently or become unavailable.
When We Share Information
We may disclose personal information to companies and service providers that perform necessary functions on our behalf. These may include:
-
Shopify and ecommerce service providers
-
Payment processing companies
-
Shipping and fulfillment providers
-
Website hosting and technology providers
-
Analytics and performance services
-
Advertising and marketing providers
-
Customer service and communication providers
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our business, customers, website, property, or legal rights. Information may also be transferred in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.
We do not sell personal information in exchange for direct monetary payment. Where applicable privacy laws grant you the right to opt out of certain forms of targeted advertising, sharing, or similar data practices, you may contact us to exercise those rights.
Shopify
Our online store operates using Shopify, which provides the ecommerce technology supporting our website and related transactions. Shopify may process certain information associated with your interaction with our store as necessary to provide and improve its services.
For additional details regarding Shopify's privacy practices, please review Shopify's Consumer Privacy Policy.
Third-Party Websites
Our website may occasionally provide links to websites, services, or platforms operated by third parties. These external websites have their own privacy practices and security procedures.
RYZE Superfoods does not control the privacy policies or data-handling practices of third-party websites. We recommend reviewing the applicable privacy policy of any external website before submitting personal information.
Children's Privacy
Our website and services are not designed for children under the applicable age of majority in their place of residence. We do not knowingly request or collect personal information directly from children.
If you believe that a child has provided personal information to us, please contact us. We will review the circumstances and take appropriate steps where necessary.
Security and Information Retention
We maintain reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
Despite these precautions, no internet transmission, electronic communication, or storage method can be guaranteed to be completely secure.
We retain personal information for only as long as reasonably necessary for purposes such as completing transactions, providing customer support, maintaining business records, complying with legal obligations, preventing fraud, resolving disputes, and carrying out legitimate business activities.
Your Privacy Choices and Rights
Depending on your location and the laws that apply to you, you may have certain privacy rights, which can include:
-
Requesting access to personal information we hold about you
-
Asking us to correct inaccurate or incomplete information
-
Requesting deletion of certain personal information
-
Requesting a copy or transfer of eligible personal information
-
Opting out of certain targeted advertising, sale, or sharing activities where applicable
-
Changing your preferences for marketing and promotional communications
In jurisdictions where these rights apply, you may also have the right to appoint an authorized representative or appeal a decision concerning your privacy request.
For certain requests, we may need to verify your identity before taking action. Where required by applicable law, we will honor valid Global Privacy Control (GPC) signals as an applicable opt-out preference.
International Processing of Information
Because some of our service providers and business partners may operate in different countries, your personal information may be transferred to, processed in, or stored outside the country where you live.
Where applicable law requires specific protections for international data transfers, we will use appropriate safeguards designed to protect the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business operations, website features, service providers, or applicable legal requirements.
When changes are made, the revised version will be published on this page and the Last Updated date will be changed accordingly. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, would like to submit a privacy request, or have concerns about how your personal information is handled, please contact us:
RYZE Superfoods
Email: support@signeturymushroomcoffee.shop
Phone: +1 (986) 643-6623
Address: 721 2nd St, Crawford, NE 69339, United States.