Shipping Policy

RYZE Superfoods works to process and send customer orders as efficiently as possible. The details below explain our standard order handling and delivery procedures.

Order Handling Time

Most orders are prepared for shipment within 0–1 business day after successful payment confirmation.

Our regular processing schedule is Monday through Friday, excluding weekends and recognized public holidays. Orders submitted during non-business days will be handled on the following business day.

Estimated Delivery Time

After an order has been dispatched, the expected carrier transit period is approximately 3–5 business days.

Taking both order preparation and transportation into account, most orders are expected to arrive within approximately 3–6 business days.

These timeframes are estimates rather than guaranteed delivery dates. Delays may occur because of carrier conditions, severe weather, holidays, customs procedures, or other circumstances outside our reasonable control.

Shipping Costs

Shipping charges, when applicable, will be calculated and displayed during checkout before you complete your purchase. If your order qualifies for a free shipping option, the applicable shipping method will be displayed at checkout.

Delivery Address

Customers are responsible for entering a complete and accurate shipping address during checkout. RYZE Superfoods cannot be held responsible for delivery delays, returned packages, or unsuccessful deliveries resulting from incorrect, incomplete, or outdated address information provided by the customer.

If you discover an address error after placing your order, please contact us immediately. We will do our best to assist, but changes cannot be guaranteed once an order has entered processing or has already been shipped.

Shipment Tracking

Once your package has been dispatched, we will provide shipment confirmation and tracking information when tracking is available.

Please allow up to 24 hours for the carrier's tracking system to register and display the latest shipment information.

Delayed, Lost, or Damaged Packages

If your shipment appears to be delayed, cannot be located, arrives damaged, or shows as delivered while you have not received it, we recommend contacting the shipping carrier first when appropriate.

You may also contact our support team with your order details, and we will help review the available shipment information and determine the appropriate next steps.